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Refund Policy

Last Updated: January 2026

Introduction/Purpose

This Refund Policy outlines the terms and conditions under which refunds may be issued for purchases made on the horologiumf.info website. It is designed to ensure transparency and fairness while providing maximum legal protection for horologiumf.info in accordance with Slovak law.

Scope and Applicability

This policy applies to all transactions conducted through the horologiumf.info website, including but not limited to digital products, subscriptions, and services related to the horologiumf.info theme. By purchasing from our website, you agree to be bound by this Refund Policy.

Definitions

  • Product: Any item, digital content, or service offered for sale on the horologiumf.info website.
  • Customer: Any individual or entity that purchases a Product from horologiumf.info.
  • Refund: The return of funds to the Customer for a Product purchased from horologiumf.info.

Main Policy Content

1. Refund Eligibility

Refunds may be granted under the following circumstances:

  • The Product is defective or not as described.
  • The Customer has not accessed or downloaded the digital content.
  • The Customer requests a refund within 14 days of the purchase date.

2. Non-Refundable Items

The following items are non-refundable:

  • Products that have been accessed or downloaded by the Customer.
  • Gift cards or promotional items.
  • Any Product purchased during a promotional sale or discount period.

3. Refund Process

To request a refund, Customers must:

  1. Contact horologiumf.info via email at [email protected] or by phone at +4219169333403.
  2. Provide proof of purchase, including order number and date of purchase.
  3. Clearly state the reason for the refund request.

Refund requests will be reviewed within 5 business days, and if approved, the refund will be processed to the original payment method within 14 days.

User Rights and Obligations

Customers have the right to:

  • Request a refund in accordance with this policy.
  • Receive clear communication regarding the status of their refund request.

Customers are obligated to:

  • Provide accurate information when requesting a refund.
  • Comply with the terms outlined in this Refund Policy.

Limitations and Disclaimers

horologiumf.info reserves the right to refuse a refund request if:

  • The request does not comply with the eligibility criteria outlined in this policy.
  • The Customer has violated any terms of service or user agreements.

In no event shall horologiumf.info be liable for any indirect, incidental, or consequential damages arising from the purchase or use of any Product.

Data Protection/Security

All personal data provided by Customers during the refund process will be handled in accordance with our Privacy Policy, ensuring compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

Changes to Policy

horologiumf.info reserves the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting on the horologiumf.info website. Customers are encouraged to review this policy periodically for any updates.

Contact Information

If you have any questions regarding this Refund Policy, please contact us at:

Company: horologiumf.info
Phone: +4219169333403
Email: [email protected]
Address: Avenue Business Center, Karadžičova 8, Floor 5, Office 12, Bratislava, 821 08, Slovakia.

Governing Law and Jurisdiction

This Refund Policy shall be governed by and construed in accordance with the laws of Slovakia. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts of Slovakia.